
FREQUENTLY ASKED QUESTIONS
WHAT ARE YOUR FEES?
Initial phone consultation (15 minutes) - free
Individual counselling/psychotherapy (50 minutes) - £85
Couple counselling/psychotherapy (50 minutes) - £95
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Payment is usually by bank transfer, either weekly or monthly in advance. For employer-funded counselling (where employers are invoiced directly), there is an additional fee of £5 per session. I'm also occasionally able to offer reduced/concessionary places.
HOW DO I BOOK?
Contact me via website form, by email to info@ldtherapy.co.uk, or by calling/texting 07874 627313, and I’ll get back to you within 48 hours to arrange a free 15-minute phone consultation.
WHAT HAPPENS IN A FREE CONSULTATION?
This is a brief, no-obligation chat, usually over the phone, where you can share a little bit about what's brought you to counselling and ask any questions before deciding whether you want to book a full counselling session.
WHO DO YOU WORK WITH?
I offer counselling/psychotherapy for adults and couples. I also sometimes offer counselling for employees, funded by the company/workplace. I don't work with children or young people under the age of 18.
WHEN DO YOU OFFER APPOINTMENTS?
I run counselling sessions on Mondays from 9am to 12pm, and Tuesdays, Thursdays and Fridays from 9am to 3pm. I don’t usually offer evening or weekend appointments, although sometimes I'm able to make exceptions for couples who are unable to attend in the daytime.
WHAT TYPE OF THERAPY DO YOU OFFER?
I'm trained in a variety of different counselling and psychotherapy styles and tailor my approach according to each client's needs. My main training is in psychodynamic counselling/psychotherapy and Cognitive Behavioural Therapy (CBT). I offer counselling online (via Zoom, telephone or email) and face-to-face in Langford, Bicester (OX26), either in my consulting room or outdoors.
IS COUNSELLING CONFIDENTIAL?
All client and session material is confidential, apart from in a few exceptional circumstances, which I’ll discuss during our first session.
WHAT'S WALK AND TALK COUNSELLING/THERAPY?
With walk and talk counselling (also called outdoor or eco-therapy), we go for a walk around the local area during our session. Some people find this more informal, making it easier for them to open up about what's bothering them. Walking and being in nature are also therapeutic in themselves. There are lots of beautiful walks around Langford that make ideal therapy settings, including woodland, parks and a lake. We can also stop and sit on a bench at any time.
HOW DOES ONLINE COUNSELLING WORK?
With online counselling, we meet at an agreed time on Zoom (live online video) and have the counselling session remotely. I am very experienced in this way of working and find it just as effective as face-to-face therapy.
HOW OFTEN SHOULD I HAVE COUNSELLING?
I offer either weekly or fortnightly therapy; I don't offer monthly or ad-hoc sessions as regularity is a key factor in ensuring therapy is effective. Most clients have a reserved slot at the same time every week or two weeks. We can discuss what would work for you in your first session.
HOW LONG DOES COUNSELLING TAKE TO WORK?
Many clients notice a difference after only one or two sessions, however it takes longer to go deeper and get to the root of issues. I see most clients on an open-ended basis.
WHAT'S YOURÂ CANCELLATION POLICY?
Therapy is a substantial commitment and requires regular attendance to be effective. Your session time is reserved for you, therefore at least 7 days’ notice must be given for cancellations, although more advanced notice is appreciated. Where less than 7 days’ notice is given, your fee remains payable even if you are unable to attend. I endeavour to give plenty of notice of my absences and annual leave, and sessions are not chargeable when I'm unavailable.
WHAT'S YOUR DATA PROTECTION AND PRIVACY POLICY?
Click here to read the LD Therapy privacy policy. Please note that cookies are also used on this site in order to ensure functionality and understand how users behave. If you have any questions about data usage, please get in touch.
WHAT'S YOUR COMPLAINTS PROCEDURE?
Click here to read the LD Therapy complaints procedure. If you have a complaint or concern, please let me know as soon as possible. Complaints should be addressed during therapy sessions where possible.
WHAT IF I NEED URGENT SUPPORT?
If you're in crisis – for example, you're thinking about committing suicide or seriously harming yourself or others – you can seek immediate help by calling 999, going to your local A&E department, or contacting the Samaritans.
